Implement a Quality Management System

Abstract

Today, in the conditions of the most severe competition in the business sphere, most companies are trying not only to consolidate their achievements in the market of products or services, but also to move to a new, qualitative level of development of their activities. Giving up the initiative and stopping means losing the fight for viability... Small and medium-sized enterprises are in a particularly difficult situation, where competition is very high.
What decision should the head of the enterprise make in these most difficult market conditions? What should he do to ensure the stable state and development of the enterprise?